Refund Policy
At ChatC.in, we strive to provide the best user experience with our AI-powered platform.
Please review our refund policy carefully to understand how refunds are processed.
1 Subscription Plans and Payments
- All payments for subscription plans and premium services are processed securely and are non-refundable, except as outlined below.
- By subscribing to a plan, you agree to the terms of payment and refund policies outlined in this document.
2 Eligibility for Refunds
Refunds may be issued under the following circumstances:
Technical Issues
If you experience technical problems that prevent you from using the platform's services and our support team is unable to resolve the issue within a reasonable timeframe.
Unauthorized Charges
If you identify unauthorized charges on your account, please contact us immediately.
3 Non-Refundable Scenarios
Refunds will not be issued in the following situations:
- Change of mind after purchase.
- Partial usage of the subscription period.
- Dissatisfaction due to the nature of AI-generated responses, as all content is clearly stated to be AI-driven and not guaranteed to meet specific expectations.
4 Refund Process
- To request a refund, contact our support team at support@chatc.in within 7 days of the transaction.
- Provide the transaction ID, payment details, and a detailed explanation of the issue.
- Refund requests will be reviewed on a case-by-case basis, and we reserve the right to approve or deny a refund at our discretion.
5 Timeframe for Refunds
If a refund is approved, it will be processed within 7-10 business days to the original payment method used during the transaction. Please note that the exact timeframe may vary depending on your payment provider.
6 Contact Us
If you have any questions or concerns about our refund policy, please reach out to us at:
support@chatc.inOur support team is here to assist you.
Last updated: December 2024